Privacy, stated plainly.

This policy applies to Senvra for iOS and iPadOS, its public website, and Support. "Senvra," "we," and "us" mean their operator.

Core app functions require neither an account nor a hosted cloud vault. Optional browser Support is separate and described below.

Senvra processes content you create, capture, or import for local storage and display. This may include:

• Photos, Live Photos, video, audio, files, PDFs, and notes.
• Titles, tags, collections, favorites, and organization metadata.
• Space settings, appearance, activity records, integrity results, and preferences.
• Password-derived material, device-bound keys, recovery material, and optional biometric bindings.
• Existing imported metadata, including capture or location data.

Senvra never receives vault passwords or private-space recovery material. If both are lost, Senvra cannot recover them.

Senvra asks only when a chosen feature needs access. Revoke it in iOS Settings; the feature may stop working.

Apple may process iCloud Photos, file-provider content, biometric authentication, and backups under its terms. Senvra does not control those services.

Support is optional and runs in your system browser, outside the vault workflow.

App-started Support briefly puts your email in the handoff URL, then removes it from the address bar. Browser and hosting infrastructure may still process the initial URL. To avoid this, open Support directly and enter your email.

The page keeps email and conversation credentials in tab-scoped session storage. The plaintext credential never enters the URL; the service stores only its SHA-256 hash.

The public site uses no third-party ads, behavior analytics, session recording, or cross-site tracking. Support uses session storage for its active identity and credentials.

Cloudflare and other hosting or security providers may process IP addresses and request metadata to deliver pages and prevent abuse. Senvra does not use it for ad profiles or cross-company tracking.

We use information submitted to Support to:

• Process, investigate, and answer your request.
• Maintain the conversation and its status.
• Diagnose issues and improve reliability.
• Prevent abuse and protect the service.
• Comply with legal obligations and enforce our rights.

We do not sell personal information or share it for cross-context behavioral advertising. Access is limited to authorized support operators and service providers. We may disclose it when required by law, to protect rights or safety, or in a safeguarded business transfer.

Vault data

Stays on-device until you delete the item or space, or remove the app. Backups, exports, Recently Deleted, and file providers may follow separate retention controlled by you or Apple.

Local preferences and keys

Stay in app or shared containers, UserDefaults, or Keychain as needed. Some Keychain data may survive uninstall under iOS behavior.

Browser session data

Support email and credentials in sessionStorage last for the current tab and clear when its session ends, subject to browser behavior.

Support records

Stay while needed to handle requests, protect service integrity, resolve disputes, or meet legal duties. Deletion requests remain subject to legal and security retention.

Senvra uses platform controls, iOS Data Protection, authenticated encryption, limited entitlements, privacy shields, and restricted Support credentials. Website responses use transport security and restrictive headers.

No system is completely secure. Device compromise, known passwords, unlocked content, exports, a compromised browser, or Support submissions can fall outside Senvra's boundary. Senvra has not completed an independent security audit.

You can control your information by:

• Choosing what content to create, import, export, or delete.
• Revoking optional permissions in iOS Settings.
• Deleting spaces or removing the app from your device.
• Clearing the browser session used for Support.
• Asking us to access, correct, or delete Support data linked to your email, subject to law.

Rights vary by jurisdiction and may include access, correction, deletion, restriction, objection, portability, and complaint. We may verify identity before acting.

Support is not directed to children under 13, and we do not knowingly collect their personal information. Contact us if you believe a child submitted it.

We may update this policy as Senvra, Support, legal duties, or providers change. The date and version above identify the current text. Material changes receive notice where required.